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**Executive Director of Restaurant Operations**, **Restaurant Manager**, **Restaurant Operations Manager**, **Restaurant General Manager**, **Restaurant Director**
2 months ago
We are seeking a highly motivated and experienced Restaurant General Manager to lead our team at McDonald's.
**Our Mission**At McDonald's, we are committed to delivering exceptional customer experiences and driving business growth through our Restaurant General Managers.
**Job Summary**The Restaurant General Manager is responsible for overseeing the overall performance of the restaurant, including sales growth, customer satisfaction, and employee engagement.
**Key Responsibilities**- Lead and Develop a High-Performing Team: Develop and lead a team of Department Managers to achieve sales growth, customer satisfaction, and employee engagement goals.
- Drive Sales Growth: Analyze sales data and develop strategies to increase sales, manage labor costs, and optimize menu offerings.
- Improve Customer Satisfaction: Ensure that customers receive exceptional service and quality food, and that customer complaints are addressed promptly and professionally.
- Manage Restaurant Operations: Oversee the day-to-day operations of the restaurant, including inventory management, food safety, and maintenance.
- Develop and Implement Business Plans: Develop and implement business plans to achieve sales growth, customer satisfaction, and employee engagement goals.
- Manage Labor Costs: Analyze labor costs and develop strategies to optimize labor scheduling and reduce labor costs.
- Manage Inventory and Supplies: Oversee the management of inventory and supplies, including ordering, receiving, and stocking.
- Ensure Food Safety and Quality: Ensure that food safety and quality standards are met, and that customers receive high-quality food.
- Manage Restaurant Maintenance: Oversee the maintenance of the restaurant, including repairs, renovations, and equipment maintenance.
- Develop and Implement Training Programs: Develop and implement training programs to ensure that employees have the skills and knowledge needed to perform their jobs effectively.
- Manage Employee Relations: Manage employee relations, including hiring, training, and development, as well as addressing employee complaints and concerns.
- Strong Leadership Skills: Proven ability to lead and develop a high-performing team.
- Business Acumen: Strong understanding of business principles and practices, including sales growth, customer satisfaction, and employee engagement.
- Communication Skills: Excellent communication and interpersonal skills, including the ability to communicate effectively with employees, customers, and other stakeholders.
- Problem-Solving Skills: Proven ability to analyze problems and develop effective solutions.
- Customer Focus: Strong commitment to delivering exceptional customer experiences.
- Results-Oriented: Proven ability to drive sales growth, customer satisfaction, and employee engagement.
- Competitive Salary and Bonus Program
- Comprehensive Benefits Package
- Opportunities for Professional Development
- Recognition and Rewards Program