Customer Service Specialist

3 days ago


High Point, North Carolina, United States Hubbell Power Systems Full time
Job Description

The Customer Service Representative II is an administrative and customer relations position responsible for responding to customer requests, concerns, and/or complaints through various channels within the call center. This role plays a critical part in maintaining a positive customer experience while ensuring prompt resolution of issues.

We are seeking a highly skilled and motivated individual to fill this key position at Hubbell Power Systems. The ideal candidate will possess excellent communication skills, be able to work effectively in a team environment, and have a strong commitment to delivering exceptional customer service.

In this role, you will respond to customer inquiries via phone, email, or other digital channels. Your primary objective will be to resolve customer issues efficiently while providing a personalized and professional experience. Additionally, you may be required to participate in quality improvement initiatives, contribute to knowledge sharing among team members, and assist in implementing process enhancements.

To succeed in this role, you should have a solid understanding of customer service principles, be proficient in using technology to enhance customer interactions, and have strong problem-solving skills. You will also need to maintain accurate records of customer interactions, adhere to established protocols for handling sensitive information, and continuously develop your skills to meet the evolving needs of our customers.

A competitive salary range for this position is $45,000 - $65,000 per year, depending on location and qualifications.



  • High Point, North Carolina, United States Jimmy John's Full time

    Job OverviewWe are seeking a reliable and efficient Customer Service Delivery Specialist to join our team at Jimmy John's.Estimated Salary Range$35,000 - $45,000 per year based on experience and performance.Key ResponsibilitiesThe successful candidate will be responsible for delivering food orders to customers within a designated area, ensuring timely and...


  • High Point, North Carolina, United States Food Lion Full time

    **Food Lion Job Overview**We are seeking a highly motivated Cashier and Customer Support Specialist to join our team at Food Lion in High Point, North Carolina.As a Cashier and Customer Support Specialist, you will be responsible for providing excellent customer service to our customers by scanning their orders and handling payment transactions. You will...


  • High Point, North Carolina, United States Vann York Auto Group Full time

    About the RoleWe are seeking a skilled Customer Service and Lead Generation Specialist to join our Vann York Auto Group team. In this role, you will be responsible for making outgoing calls and setting appointments for potential business, working in a fast-paced atmosphere.ResponsibilitiesMaking 100+ outbound calls daily to set appointments for potential...


  • High Point, North Carolina, United States City of High Point, NC Full time

    **Job Summary:**We are currently looking for a highly motivated and detail-oriented Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for providing top-notch customer service and support to our customers.**Key Responsibilities:Provide exceptional customer service via phone, email, or chatAssist customers...


  • High Point, North Carolina, United States beBee Professionals Full time $30,000 - $50,000

    At beBee Professionals in High Point, we are seeking a highly skilled Customer Service Specialist to join our sales team. This role offers an exciting opportunity for a customer-focused individual to provide exceptional service and support to customers.Estimated Salary: $45,000 - $60,000 per yearJob SummaryThis is a full-time Sales Associate position...


  • High Point, North Carolina, United States Food Lion Full time

    Job DescriptionIn this role as a Cashier and Customer Support Specialist, you will be the face of Food Lion, providing a positive and welcoming experience for our customers. You will be responsible for operating a cash register, processing transactions, and handling customer payments accurately and efficiently.You will also be required to maintain a clean...


  • High Point, North Carolina, United States Domino's Pizza LLC Full time

    About Domino'sAs a leading pizza delivery company, Domino's is committed to providing excellent customer service and ensuring every customer leaves satisfied. In this role as a Customer Support Specialist, you will be the face of our brand, interacting with customers daily.Job Description:Greet and assist customers in a friendly and professional manner.Take...


  • High Point, North Carolina, United States Walgreens Full time

    About This JobWe are seeking a Sales and Customer Experience Specialist to join our team at Walgreens. In this role, you will be responsible for delivering exceptional customer service, processing transactions accurately, and promoting products to customers.Key Skills and QualificationsExcellent communication and interpersonal skillsAbility to work well...


  • High Point, North Carolina, United States Kimbrell's Furniture Full time

    In addition to our commitment to customers, we also prioritize giving back to our local communities. We believe in creating strong relationships with our customers and community members, which drives our success.


  • High Point, North Carolina, United States Precision Fabrication Inc Full time

    We are seeking a highly skilled Custom Sign Fabrication Specialist to join our team at Precision Fabrication Inc. The ideal candidate will have experience in metal fabrication, welding, and sign making.This is a unique opportunity for someone who enjoys working with their hands and has an eye for detail. As a Custom Sign Fabrication Specialist, you will be...


  • High Point, North Carolina, United States Firestone Full time

    About This RoleWe are looking for a motivated and results-driven Merchandising Representative to join our team. As a key member of our sales team, you will be responsible for building customer relationships and increasing sales.Responsibilities- Develop and implement effective sales strategies- Build strong relationships with customers and vendors- Assist...


  • High Point, North Carolina, United States Valet Living Full time

    Job Summary:We are seeking a Service Compliance Specialist to join our team at Valet Living. In this role, you will be responsible for working with 20-40 properties at a time to ensure our delivered services comply with customer requirements and expectations.The ideal candidate will have strong organizational skills, be able to prioritize tasks effectively,...


  • High Point, North Carolina, United States Carolina Kia of High Point Full time

    Job Overview: As a Customer Engagement Specialist at Carolina Kia of High Point, you will play a vital role in ensuring exceptional customer experiences. Your responsibilities will include sending initial texts to fresh leads, assigning them to sales personnel, and monitoring same-day leads for responses and salesperson actions. You will also follow up on...


  • High Point, North Carolina, United States Blue Sky Mgt Full time

    We prioritize consumer-centricity in our operations, focusing on their evolving needs and expectations. At Blue Sky Mgt, we continually innovate our services, ensuring that they align with local market demands. Our Customer Outreach Representatives play a crucial role in delivering superior communication solutions, working closely with clients to understand...


  • High Point, North Carolina, United States Food Lion Full time

    Job Title: Customer Service LeaderWe are seeking a skilled Customer Service Leader to join our team at Food Lion.The estimated salary for this role is $45,000 - $60,000 per year, based on location and experience.Job Description:The Customer Service Leader will provide fast, easy, flexible, and friendly service to customers through the achievement of Food...


  • High Point, North Carolina, United States Food Lion Full time

    Job SummaryWe are seeking a Customer Service Representative to join our team at Food Lion. In this role, you will provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards.The ideal candidate will have effective communication and customer service skills, as well as the ability to learn...


  • High Point, North Carolina, United States City of High Point, NC Full time

    **Job Overview:**We are seeking a highly skilled and customer-focused Customer Service Associate to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers through various channels.**Responsibilities:Deliver excellent customer service via phone, email, or chatResolve customer...


  • High Point, North Carolina, United States Food Lion Full time

    Job OverviewIn this exciting role, you will provide exceptional customer service to our valued customers while working in a fast-paced retail environment. As a Customer Service Associate, you will be responsible for ensuring that every customer has an outstanding shopping experience at Food Lion.We are seeking a highly motivated individual who is passionate...


  • High Point, North Carolina, United States Family Dollar Full time

    Family Dollar is seeking a talented individual to fill the role of Customer Service Representative. As a member of our team, you will be responsible for providing exceptional service to customers, greeting them with a smile, and assisting them in finding the perfect products. Your primary goal will be to ensure a seamless shopping experience for every...


  • High Point, North Carolina, United States City of High Point, NC Full time

    The City of High Point, NC is seeking a Customer Service Representative to join our team. This role involves providing exceptional customer service in a fast-paced environment, handling utility billing inquiries, and assisting with work orders and payments.Key responsibilities include delivering excellent customer service, analyzing payment histories and...