Customer Engagement Specialist
2 days ago
Key Responsibilities:
- Sending initial texts to fresh leads and assigning them to sales personnel.
- Monitoring same-day leads constantly for response and salesperson action.
- FOLLOWING UP ON PREVIOUS DAY INTERNAL LEADS AND REVIEW THE MANAGER'S REVIEW LIST.
- COMPOSING PROFESSIONAL EMAILS TO CUSTOMERS.
- UPDATING GUEST CONTACT INFORMATION ON EACH CALL.
Requirements:
- EXPERIENCE WITH CDK IS A PLUS BUT NOT REQUIRED.
- COMPUTER SKILLS ARE ESSENTIAL.
- ABILITY TO MULTITASK IS NECESSARY.
- EXCELLENT VERBAL AND WRITTEN COMMUNICATION SKILLS ARE REQUIRED.
- HIGH SCHOOL DIPLOMA OR GED IS MANDATORY.
- WILLINGNESS TO UNDERGO A PRESCREEN BACKGROUND CHECK AND DRUG SCREEN.
Estimated Salary: $45,000 - $65,000 per year.
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