Patient Care Coordinator/Medical Office Administrator

1 week ago


Jacksonville, North Carolina, United States Synergy Physical Therapy & Sports M Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Front Office Coordinator to join our team at Synergy Physical Therapy & Sports Medicine in Jacksonville, NC. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.

Key Responsibilities
  • Front Desk Operations: Manage the front desk area, greet patients, and ensure a smooth check-in process.
  • Patient Scheduling: Schedule appointments, manage patient calendars, and coordinate with healthcare providers to ensure timely and efficient care.
  • Insurance Coordination: Verify patient insurance benefits, explain coverage and out-of-pocket costs to patients, and set up payment plans as needed.
  • Medical Records Management: Maintain accurate and up-to-date patient records, including demographic information, medical history, and treatment plans.
  • Communication: Respond to patient inquiries, provide clear and concise information, and maintain a professional demeanor at all times.
Requirements
  • Experience: 1 year of medical receptionist experience, preferably in a physical therapy or medical office setting.
  • Education: High school diploma or equivalent required; medical terminology and computer skills preferred.
  • Skills: Excellent communication and organizational skills, ability to work in a fast-paced environment, and proficiency in medical software and technology.
What We Offer
  • Competitive Salary: $14.00 per hour.
  • Benefits: 401(k), 401(k) matching, health insurance, life insurance, paid time off, and vision insurance.
  • Opportunities for Growth: Professional development and opportunities for advancement within our organization.

We are an equal opportunity employer and welcome applications from qualified candidates. If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.



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