Administrative Team Lead

3 days ago


Santa Rosa, California, United States Wow Smiles Full time
Regional Administrative Team Manager

We are seeking a highly motivated and experienced Regional Administrative Team Manager to join our team at Wow Smiles in the North Bay Area. As a key member of our leadership team, you will be responsible for overseeing the administrative functions of our regional office and ensuring the smooth operation of our daily activities.


Key Responsibilities:
  • Lead a team of 6-8 employees and provide guidance and support to ensure the successful execution of administrative tasks.
  • Develop and implement processes and procedures to improve efficiency and effectiveness in the administrative department.
  • Collaborate with the regional Clinical Team Manager and Senior Manager of Administrative Services to achieve our company's goals and objectives.
  • Ensure compliance with company policies and procedures, as well as regulatory requirements.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
  • Provide coaching and development opportunities to team members to enhance their skills and knowledge.

Requirements:
  • Proven leadership and management experience in an administrative or healthcare setting.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with team members and stakeholders.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • Strong analytical and problem-solving skills, with the ability to identify and implement process improvements.
  • Knowledge of dental or medical management software is an asset, but not required.
  • Bilingual English/Spanish is a plus, but not necessary.

What We Offer:
  • Competitive base salary: $67,000 - $70,000.
  • Medical, dental, and vision benefits for employees and their families.
  • PTO, sick time, and paid holidays.
  • 401K plan access.
  • Consistent schedule, Monday through Friday.
  • Growth and learning opportunities, including regular mentorship and monthly leadership trainings.


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