Administrative Team Lead

2 weeks ago


Santa Rosa, California, United States Wow Smiles Full time
Regional Administrative Team Manager

Wow Smiles is seeking a highly skilled and experienced Regional Administrative Team Manager to lead our North Bay Area team. As a key member of our leadership team, you will be responsible for overseeing the administrative functions of our 4 locations and directly managing a team of 6-8 employees.

Key Responsibilities:
  • Lead and manage a high-performing team to achieve exceptional patient experience and meet key performance indicators (KPIs).
  • Develop and implement strategies to improve operational efficiency, productivity, and customer satisfaction.
  • Collaborate with the Clinical Team Manager and Senior Manager of Administrative Services to ensure alignment with company goals and objectives.
  • Provide coaching, training, and development opportunities to team members to enhance their skills and knowledge.
  • Monitor and analyze team performance, identifying areas for improvement and implementing corrective actions as needed.
Requirements:
  • Proven leadership and management experience in a healthcare or administrative setting.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Bilingual English/Spanish is a plus, but not required.
What We Offer:
  • Competitive salary range: $67,000 - $70,000.
  • Medical, dental, and vision benefits for employees and their families.
  • PTO, sick time, and paid holidays.
  • 401K plan access.
  • Consistent schedule, Monday through Friday.
  • Growth and learning opportunities, including regular mentorship and monthly leadership trainings.

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