Customer Service Representative

3 days ago


Mankato, Minnesota, United States Randstad Full time
Job Title: Call Center Representative

We are seeking a skilled Call Center Representative to join our team at a growing healthcare organization in Earth City, MO. As a Call Center Representative, you will be responsible for managing incoming calls to assist customers, handling phone duties in a timely and professional manner, and achieving member engagement standards set for the department.

Responsibilities:
  • Manage incoming calls to assist customers with their inquiries and concerns
  • Handle and conduct phone duties in a timely and professional manner in accordance with company policies and procedures
  • Achieve member engagement standards set for the department by following established departmental policies and procedures
Requirements:
  • 1+ years of experience in a healthcare or pharmaceutical customer service / call center environment (excluding home healthcare)
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment and handle multiple calls simultaneously
What We Offer:
  • A competitive hourly rate of $19 - $21 per hour
  • A comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility)
  • The opportunity to work for a world leader in matching great people with great companies

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact us.



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