Administrative Support Professional

3 weeks ago


Jacksonville, Florida, United States CORA Physical Therapy Full time
Company Overview

CORA Physical Therapy provides a range of outpatient services for clients with orthopedic problems, work-related injuries, sport injuries, and neuromuscular and neurological conditions. Our community is built on the passion and experience of clinicians who embrace our commitment to Treating Everyone Right.

Job Summary

We are seeking a highly skilled Patient Services Coordinator to join our dynamic therapy office team. As a key member of our support staff, you will be responsible for providing exceptional customer service, managing administrative tasks, and maintaining a welcoming environment for our patients.

Responsibilities
  • Warmly greet and build rapport with patients through in-person and phone interactions
  • Answer incoming calls promptly and politely; screen calls and take/relay messages as necessary
  • Verify patient insurance for outpatient therapy benefits (applicable locations only)
  • Manage incoming physician referrals and prescriptions
  • Provide communication on first visit expectations to all new patients
Requirements
  • High School diploma or GED required
  • Previous customer service experience within the last two years required
  • Proficiency with Microsoft Office Suite (Word and Excel) required
  • Strong time-management and organizational skills
  • Superior written and verbal communication skills
Benefits
  • Competitive Pay: $40,000 - $55,000 per year
  • Medical, dental, vision, disability, and life insurance
  • 7 paid annual holidays + 2.5 weeks PTO that grows with time
  • 401k Retirement & savings plan
  • Career growth opportunities within CORA


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