Administrative Support Professional

6 days ago


Jacksonville, Florida, United States Borland Groover Full time
About the Role:

The Medical Office Specialist is a key member of our team at Borland Groover, responsible for ensuring seamless patient flow and delivering outstanding customer service. In this dynamic role, you will work closely with healthcare professionals to schedule appointments, verify patient information, and handle administrative tasks.

Main Duties:
  1. Answer phone calls, direct calls to relevant parties, and respond to electronic health record tasks.
  2. Distribute incoming faxes and mail, and scan PAQ documents.
  3. Refer patients' financial requests to the financial counselor or business office.
  4. Maintain accurate records, update patient information, and ensure HIPAA compliance.
Essential Skills:
  • Excellent communication and interpersonal skills.
  • Ability to multitask, prioritize tasks, and meet deadlines.
  • Familiarity with EMR software and Microsoft Office.
  • Strong problem-solving and analytical skills.

Join our team and enjoy a competitive salary of $50,000 - $65,000 per year, plus a range of benefits, including health insurance, 401K retirement plan, and paid time off.



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