Technical Support Lead
2 weeks ago
At Acuity Brands, we pride ourselves on being a world-class team of employees who drive our success and reputation.
We seek qualified individuals who are driven to succeed and eager to contribute to our continued growth and development.
Our team values collaboration, innovation, and a passion for delivering exceptional results.
Job DescriptionWe are seeking a highly skilled Technical Support Senior Analyst to join our team.
As a Technical Support Senior Analyst, you will be responsible for providing technical support and guidance to our customers and internal teams.
You will work closely with our product development team to identify and resolve technical issues, and provide training and support to ensure seamless product adoption.
Key Responsibilities:
- Provide technical support and guidance to customers and internal teams
- Collaborate with product development team to identify and resolve technical issues
- Develop and deliver training programs to ensure seamless product adoption
- Stay up-to-date with industry trends and emerging technologies
Requirements:
- Strong technical skills and knowledge of Distech Controls products
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong analytical and problem-solving skills
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