Software Administrator Assistant

3 days ago

Buffalo, New York, United States Hanes Supply Inc Full time
Job Summary

We are seeking a highly skilled and experienced Software Administrator Assistant to join our team at Hanes Supply Inc. The successful candidate will be responsible for administering, testing, implementing, and coordinating changes to our company-wide computer ERP System.

Key Responsibilities
  • Administration duties for the company ERP/information system, Infor SX
  • Provides basic and department-specific training for new employees in all departments
  • Operational support for all departments, including Sales, Warehouse, Purchasing, Production, Accounting, Service, and Rental
  • Looks for system efficiencies and implements them by coordinating with the VP of IT and Department managers
  • Maintains company phone system, including name changes, voicemail resets, etc.
  • Develops and maintains archived procedures, understands company policies, and how they relate to the ERP
  • Provides support to our Managed Service Provider by troubleshooting IT issues
  • Provides basic troubleshooting steps for technical issues users are having before passing them off to external helpdesk team
  • Provides operational support for other ERP-related systems, including Shipping, Document Management, Reporting, CRM, etc.
Requirements
  • Must be results-driven along with proven time management and project management skills
  • Must have the ability to maintain client and project focus with frequent changes in priorities or schedules
  • Must have a strong understanding of the ERP system functionality, such as performance, security, and reliability
  • Must be able to manage all aspects of complex projects from inception to conclusion
  • Must have good organizational skills and be detail-oriented
  • Must possess strong verbal and written communications skills
  • Must have strong communications proficiency for providing training to all levels in the company
Education and Experience
  • Experience on Infor SX or other ERP system is strongly desired
  • Bachelor of Science Degree in business, computer science, information systems, or similar field is desired
  • Experience in a project management role is desired
  • Background in technologies such as client/server, relational database management systems is strongly desired
  • Working experience in a manufacturing or distribution industry is preferred
Physical Demands

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job.

This position is primarily sedentary in nature, however, the incumbent is required to occasionally sit, climb stairs, stoop, kneel, crouch or crawl and must be able to frequently be able to move up to 10 lbs. and occasionally lift and/or move up to 25 lbs.

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

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