Case Manager
4 days ago
Job Summary
This position provides support and structure to participants in developing program plans by managing a caseload of participants cases and administering the policies and procedures of the program as directed by the contracting agency and the Program Director.
Key Responsibilities
- Prepares written personalized programs for each participant to establish measurable criteria of expected behavior and accomplishments and a time frame for achieving specified goals.
- Reviews plan with participants on a weekly basis and document progress or revisions so that they are gaining the life skills necessary to make a successful re-entry into the community.
- Assists participants to establish personal budget, locate suitable housing, enroll in educational and vocational programs and participate in family and community activities, as appropriate, to ensure that they are working towards financial independence.
- May orient participants upon arrival at facility to provide smooth assimilation into program including having them complete paperwork, take facility tours, or introduce to other participants.
- Make entries into confidential participant files to provide the structure for case analysis and program planning and to provide documentation of program participation.
- Ensure files are secure to protect participant confidentiality.
- Verifies participants' pass plan through pass sponsorship according to contract so that the participant is accountable for his/her whereabouts in the community.
- Prepares terminal reports within established time parameters upon participant release to summarize program performance and to satisfy contract requirements.
- Participates in staff meetings by sharing observations and recommendations regarding the facility, participants and staff relations to identify and solve problems and function as a unified team.
- Maintains confidentiality obtained through job duties regarding employees, vendors, participants, and outside agencies so that sensitive information is only given on a "need to know" basis.
- Monitors participant's compliance with alcohol and drug counseling when required.
- Reports all program violations to the appropriate agency or official via the established reporting parameters.
- Conducts orientation meetings with new participants to explain program rules and regulations. Verbally explains the participant's contract in detail to ensure that the participant understands his/her responsibilities. Installs electronic monitoring equipment on new participants when necessary.
- Sets participants schedules and specifies all approved activities based on sentencing information. Approves temporary schedule changes for approved activities.
- Communicate effectively with all levels of staff in a manner that promotes a team spirit and a sense of cooperation.
- Complies with work rules and policies as explained in the company Employee Handbook, and the Facility Policies and Procedures Manual; and responds positively to directives from managers and supervisors in a cooperative spirit to ensure conformance to standards.
- Adheres to attendance policy; work overtime as required, to ensure adequate coverage of the program and to ensure the safety and security of the participants.
- Complies with safety rules; take appropriate corrective action to ensure work is performed in a safe manner and without injury to self or others.
- Communicates effectively with all levels of staff in a manner that promotes a team spirit and a sense of cooperation.
- Performs other duties as assigned.
Requirements
- Bachelor's degree in Human Services, Criminal Justice, or a related field, required.
- Familiar with community corrections systems and current community corrections practices. Familiar with community work force needs, public and private agencies and employment services.
- Ability to write clear concise reports in English using correct grammar.
- Ability to add, subtract, multiply, divide, and calculate percentages.
- Must be able to react quickly and appropriately in an emergency situation. Bilingual in English/Spanish preferred, but not mandatory.
- Ability to work with computers and the necessary software typically used by the department.
About GEO Reentry Services, LLC
GEO Reentry Services, LLC provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services.
From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.
At GEO, we believe that diversity in our workforce and the inclusion of a variety of views, perspectives, and backgrounds are integral parts of our company's success.
We believe that work is more than a place you go every day. It is about being inspired and motivated to achieve extraordinary things.
Employee benefits play an important role in making The GEO Group a great place to work.
With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.
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