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IT Support Specialist

2 months ago

Kansas City, Missouri, United States Aramark Full time
Job Title: IT Support Specialist - Truman Sports Complex

At Aramark, we are seeking a highly skilled IT Support Specialist to join our team at the Truman Sports Complex. As a key member of our IT department, you will be responsible for providing top-notch technical support for our Point-of-Sale systems, networking, and other technologies used during events.

Key Responsibilities:
  • Provide proactive support and maintenance for POS systems and other technologies in use during events.
  • Communicate application issues to appropriate application owners and vendors.
  • Ensure the delivery of high-quality IT services to support the business.
  • Work cooperatively with the onsite IT Lead and take direction as needed.
  • Stay up to date on the latest IT trends and technologies.
  • Be familiar with IT audits and security assessments.
  • Resolve IT incidents and problems.
  • Represent the IT department to onsite leadership.
Requirements:
  • Working towards or possess an associate degree in information technology, Computer Science, or a related field.
  • 2+ years of experience working with IT Systems, ideal candidate has experience with Point-of-Sale systems.
  • Has experience working in a concessions/stadium environment (preferred).
  • Proven ability to effectively troubleshoot IT issues.
  • Basic understanding of IT systems and infrastructure.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Ability to work under pressure and meet deadlines.
  • Ability to work stadium/arena events while constantly on the move between properties.
About Aramark:

Aramark is a global leader in food, facilities, and uniform services. We are committed to providing exceptional service and creating a positive experience for our guests. Our team members are the backbone of our organization, and we strive to provide a supportive and inclusive work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about technology and customer service, we encourage you to apply for this exciting opportunity.