Help Desk Technician

6 days ago


Orlando, Florida, United States VALiNTRY Full time

Job Summary:

This onsite position requires candidates to be located in Orlando, FL, with one opening available in two shifts.

Shift Options:

  • 3rd shift - 1am to 10am

Compensation:

$19 per hour

Job Responsibilities:

Provide customer service support, product support, and training via various channels for proprietary products and services. Manage customer information, provide account retention, and troubleshoot customer problems. Document customer problems, provide product training, and assist with product documentation. Ensure service requirements are protected and accounted for in accordance with set standards.

Required Skills:

  • PC literate; Windows, Office, troubleshooting skills, customer service, good written and verbal skills
  • High School Diploma or GED
  • Shift work required based on organizational needs

Desired Skills:

  • A+ certification
  • Linux OS experience
  • College Degree or completed coursework

Equal Opportunity Employer:

VALiNTRY Services and all its divisions are equal opportunity employers. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or any other federal or state protected category.


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