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Healthcare Administrative Coordinator

2 months ago

Bel Air, Maryland, United States University of Maryland Medical System Full time
Position Overview

Healthcare Administrative Coordinator
Fulltime – 7:30 am to 4 pm
UC Hand and Plastic Surgery

About Us:
The University of Maryland Medical Center is a cornerstone of Maryland's healthcare landscape, providing exceptional care to over 330,000 patients annually. Renowned for our commitment to innovative research and education, we are home to the R Adams Cowley Shock Trauma Center, which boasts a remarkable survival rate for critically injured patients. Our extensive programs, including one of the largest kidney and pancreas transplant initiatives, underscore our dedication to advancing medical care.

Role Summary:
As a Healthcare Administrative Coordinator, you will be an integral part of our dedicated team, delivering high-quality support to our patients and community. Your role is vital in ensuring smooth operations within our clinical setting.

Key Responsibilities:

  • Manage incoming calls, addressing routine inquiries, and directing complex issues to the appropriate personnel. Ensure all necessary documentation is completed accurately and in a timely manner.
  • Coordinate patient appointments and diagnostic tests, working closely with relevant staff to facilitate seamless scheduling.
  • Assist in preparing for patient visits and processing post-visit documentation, ensuring all consent and compliance forms are completed as required.
  • Maintain and organize electronic patient records, ensuring all pertinent information is readily available prior to patient appointments.
  • Gather essential registration details from patients, including co-pays and necessary referral documentation for billing purposes.

What We Offer:

  • A collaborative and nurturing work environment that promotes continuous learning and professional development.
  • A comprehensive benefits package, including health, vision, dental, and prescription coverage.
  • A 403(b) retirement savings plan with employer matching.
  • Generous tuition reimbursement to support your educational and professional advancement.

Qualifications:

  • A high school diploma or equivalent is mandatory.
  • At least one year of customer service experience or completion of an accredited Administrative Assistant program within the past year is required.
  • Prior experience in a healthcare or medical office setting is preferred.

All information will be kept confidential in accordance with EEO guidelines.