Facility Admissions Coordinator

2 weeks ago


Bel Air, Maryland, United States University of Maryland Medical System Full time
Job Summary

We are seeking a highly skilled and detail-oriented Facility Admissions Coordinator to join our team at the University of Maryland Medical System. As a key member of our Patient Access/Patient Administrative Services team, you will be responsible for providing exceptional customer service to patients and visitors, ensuring a seamless and efficient experience from arrival to departure.

Key Responsibilities
  • Serve as the first point of contact for patients and visitors, providing a warm and welcoming experience.
  • Manage scheduling, registration, and pre-admission processing, ensuring accuracy and efficiency.
  • Verify insurance benefit eligibility, pre-certification, and authorization, and create estimates as needed.
  • Collaborate with healthcare professionals to ensure timely and accurate patient information.
  • Provide exceptional customer service, addressing patient concerns and resolving issues in a professional and courteous manner.
Requirements
  • High school diploma or equivalent required; certification and memberships to local organizations preferred.
  • 1-2 years of experience in a clerical, customer service, or receptionist role, preferably in a healthcare setting.
  • Knowledge of health insurance principles and practices, as well as current knowledge of payer requirements for referrals and preauthorization.
What We Offer

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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