Field Technician

1 day ago


Buffalo, New York, United States Spectrum Full time
About the Role

We are seeking a highly skilled and motivated Field Technician to join our team at Spectrum. As a Field Technician, you will be responsible for installing and repairing services for our customers, providing world-class customer service, and working efficiently in the field.

Key Responsibilities
  • Install and repair services for residential customers
  • Provide excellent customer service and educate customers on proper use of their Spectrum services and equipment
  • Work independently with minimal supervision and make decisions in a fast-paced environment
  • Collaborate with internal teams to resolve customer issues and improve service delivery
  • Stay up-to-date with technical and engineering skills through ongoing training and development
Requirements
  • High School diploma or equivalent work experience
  • Technical skills: problem-solving, computer and software application use, and ability to accurately measure distances
  • Skills: communication, professionalism, time management, organization, critical thinking, and responsibility
  • Abilities: interpret analytics from soft tools, troubleshooting, and ability to work in confined spaces and at heights
  • Valid Driver's license with satisfactory driving record within company standards
What We Offer
  • Competitive pay: $20.00 - $25.25 per hour
  • Opportunities for career growth and advancement
  • Comprehensive benefits package, including health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Flexible scheduling and work-life balance
Why Spectrum?

Spectrum is a leading provider of broadband services, with a strong commitment to innovation and customer satisfaction. We offer a dynamic and supportive work environment, with opportunities for professional growth and development. Join our team and be part of a company that is shaping the future of telecommunications.


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