CNC Field Service Technician

2 weeks ago

Buffalo, New York, United States SearchPath Mid-Michigan Full time
Job Title: CNC Field Service Technician

Job Summary:

We are seeking a skilled CNC Field Service Technician to join our team at SearchPath Mid-Michigan. The successful candidate will be responsible for the installation, maintenance, troubleshooting, and repair of CNC machinery and related equipment at customer sites.

Key Responsibilities:

  1. Installation & Setup:
  • Install and configure CNC machinery and equipment according to manufacturer specifications.
  • Conduct initial machine calibration and ensure proper functioning before handover to the client.
Maintenance & Repair:
  • Perform routine maintenance on CNC machines, including cleaning, lubrication, and parts replacement.
  • Diagnose and repair mechanical, electrical, and software issues with CNC machinery.
  • Use diagnostic tools and software to identify problems and determine solutions.
Customer Support:
  • Provide technical support and training to clients on machine operation, maintenance, and safety procedures.
  • Address and resolve client issues in a timely and professional manner.
  • Develop and maintain strong relationships with clients to ensure high levels of satisfaction.
Documentation & Reporting:
  • Maintain accurate records of service activities, including work performed, parts used, and any issues encountered.
  • Prepare detailed service reports and documentation for each job performed.
  • Update and maintain service manuals and technical documentation as needed.
Compliance & Safety:
  • Adhere to all safety protocols and procedures while working on site.
  • Ensure compliance with industry regulations and manufacturer guidelines.
  • Report any safety hazards or equipment malfunctions to management.
Technical Expertise:
  • Stay current with advancements in CNC technology and machinery.
  • Continuously improve skills and knowledge through training and professional development opportunities.

Qualifications:

  • Education: High school diploma or equivalent; technical certification or associate degree in mechanical, electrical, or industrial engineering preferred.
  • Experience: Minimum of 3 years of experience in CNC machinery service and repair. Experience with specific CNC brands or models is a plus.
  • Skills:
    • Strong understanding of CNC systems, including mechanical, electrical, and software components.
    • Proficiency with diagnostic tools and troubleshooting techniques.
    • Excellent problem-solving and analytical skills.
    • Ability to read and interpret technical manuals, schematics, and blueprints.
    • Effective communication and customer service skills.
  • Certifications: Relevant certifications (e.g., CNC Machining, Electrical Systems) are advantageous.
  • Driver's License: Valid driver's license and reliable transportation required for travel to client sites.

Working Conditions:

  • This position involves travel to various client locations, which may include long hours and occasional overnight stays.
  • Physical requirements include the ability to lift and carry heavy equipment, work in confined spaces, and stand for extended periods.

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