Public Safety Dispatcher I Role

6 days ago


Plano, Texas, United States North Texas Tollway Authority Full time

We are seeking a Public Safety Dispatcher I to join our team at the North Texas Tollway Authority. This role provides critical communication and support services to state troopers, local agencies, and NTTA maintenance.

The ideal candidate will have a strong ability to process emergency phone calls, operate automated law enforcement systems, and maintain confidentiality of sensitive information. A valid driver's license and typing proficiency of 35 wpm or higher are required.

This is an essential employee position, requiring attendance during emergencies or inclement weather situations. We offer a competitive salary range of $40,000 - $55,000 annually, depending on experience.

The North Texas Tollway Authority has been connecting North Texans for 25 years, serving one of the fastest growing metro areas in the US. We prioritize safe and reliable toll road systems, increase value and mobility options for customers, and operate with business-like efficiency.

  • Answers emergency and non-emergency telephone lines and directs calls accordingly.
  • Gathers information from callers including location, nature, severity, and status of emergencies.
  • Assists first responders by relaying information regarding calls for service.


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