Customer Service Associate

4 weeks ago


Louisville, Kentucky, United States Stock Yards Bank and Trust Full time
Job Description

We are seeking a highly skilled Customer Service Associate to join our team at Stock Yards Bank and Trust. As a Bank Teller, you will be responsible for providing exceptional customer service, completing face-to-face customer banking transactions, and selling and cross-selling bank products and services.

Key Responsibilities:

  • Process deposits, withdrawals, and cash checks while maintaining a balanced cash drawer.
  • Cash checks following SYB check cashing policy and sell official checks.
  • Process and balance teller work through image capture and consultative selling.
  • Assist with beginning, end of day, and other operational duties as needed.
  • Participate in weekly team meetings and maintain a professional appearance and demeanor.

Requirements:

  • High School Diploma or GED equivalent and customer contact and cash handling experience.
  • Good written and verbal communication skills, ability to work well with others, and good math skills.
  • PC proficient and ability to work in a fast-paced environment.

Physical Requirements:

This position requires sitting the majority of the time with some walking and standing. All work occurs indoors and within regular working hours. The noise level in the work environment is usually moderate.



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