Terminal Operations Manager

6 days ago


Cincinnati, Ohio, United States ContainerPort Group Full time
About ContainerPort Group

ContainerPort Group is a leading provider of container drayage and logistics solutions in North America. With a strong commitment to safety, customer satisfaction, and owner-operator relationships, we strive to deliver exceptional service to our customers.

Job Summary

We are seeking a highly motivated and experienced Terminal Manager to join our team in Cincinnati. As a key member of our operations team, you will be responsible for leading our fleet of owner-operators and customers, building lasting relationships, and driving business growth.

Key Responsibilities
  • Provide leadership and guidance to the Fleet Manager, Customer Service, and Operations team members
  • Collaborate with the recruiting and driver experience teams to develop IC acquisition and retention strategies
  • Identify and pursue new business opportunities
  • Grow and expand relationships with existing customers through key account decision makers
  • Coach and facilitate excellent communication and teamwork amongst Customer Service, fleet, and operations management
  • Ensure a safe working environment and compliance with safety regulations
  • Manage facility maintenance, including safety inspections
  • Analyze and understand P&L, GP, NOI, and NI
  • Develop and mentor servant leadership skills
  • Experience with electronic logs and HOS
  • Ability to solve problems in a fast-paced environment
Requirements
  • High school diploma required; Bachelor's degree in Business, Logistics, or related field preferred
  • Alignment with ContainerPort Group's purpose, brand promise, and core values
  • 5 years of intermodal transportation management experience
  • 3 years of managing an owner-operator based fleet
  • Outstanding service performance, leadership, customer satisfaction, and owner-operator recruiting skills
  • High degree of integrity and initiative
  • Excellent management, communication, relationship building, and networking skills
  • Strong operations background
  • Computer skills, including Microsoft Office Suite and Outlook
Benefits
  • Competitive compensation
  • Comprehensive benefits package, including medical, prescription, dental, vision, life, AD&D, and disability insurance
  • Employee assistance program
  • Financial planning
  • 401(k) plan with up to 6% company match
  • Paid time off
  • Flexible work arrangements
  • Internal mobility and professional development opportunities
  • Tuition assistance
  • Bonus eligibility

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