Operations Manager in Training

2 days ago


Cincinnati, Ohio, United States Mike's Carwash Full time
Operations Manager in Training

At Mike's Carwash, we're seeking an Operations Manager in Training to join our team. As a working manager, you'll learn all aspects of our performance and effective operation in preparation for a General Manager role. You'll inspire your team members and management teams to execute our purpose and deliver on our Team Member Promise, while maximizing profitability.

Key Responsibilities:
  • Execute the Mike's Purpose and deliver on our Team Member Promise
  • Satisfy customers by maintaining acceptable wash quality, staffing, and professionally handling customer complaints and damages
  • Develop management teams through active participation in one-on-one meetings, quarterly performance check-ins, and performance appraisals
  • Lead termination proceedings and manage staffing through prompt completion of the hiring needs survey, scheduling, and timecard
  • Maximize location profitability by increasing profits, minimizing expenses, and ensuring proper records and inventories are kept
  • Ensure operational excellence by completing OPEX checklists thoroughly and in a timely fashion
Requirements:
  • Extensive operational experience, including proven ability to lead and develop small teams, hit goals consistently, and execute day-to-day upkeep of facilities and/or equipment
  • A degree in an applicable field may be a suitable substitution for operational experience

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you're a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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