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Healthcare Administrative Coordinator

2 months ago

Denver, Colorado, United States National Guard Employment Network Full time

Job Overview

NOTICE TO MILITARY AFFILIATED JOB SEEKERS - Our organization collaborates with partner companies to identify qualified candidates for their available positions. This role is open to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you possess the necessary skills, educational background, and experience, we encourage you to proceed with the application process.

Healthcare Without Rival

$2,500 Sign-On Bonus

Premise offers a variety of dynamic, purpose-driven career opportunities. We are currently seeking a Full-time Healthcare Administrative Coordinator to join our team.

The working hours are Monday - Friday, 8:00 AM - 5:00 PM.


Premise Health stands as the world's leading direct healthcare provider and ranks among the largest digital providers in the nation, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S.

Premise collaborates with its clients to provide fully integrated care - both in-person and in the digital space.

It operates over 800 onsite and nearsite wellness centers across 45 states and Guam, delivering care through the Digital Wellness Center and onsite, nearsite, mobile, and event solutions.

Premise creates value by simplifying complexity and dismantling barriers to ensure diverse member populations have access to convenient, integrated, high-quality care.

We offer more than 30 products, delivering the comprehensive care necessary to serve organizations' total populations.

The outcome is healthcare that addresses the needs of members and their families, promoting healthier lifestyles while reducing costs for organizations.



Key Responsibilities:
Organizes and maintains a systematic filing system for patient records, including generating record numbers, filing, and retrieving documents.

Handles incoming calls, responding to inquiries, directing callers to the appropriate personnel, or initiating a triage slip for medical personnel response.

Schedules appointments and inputs appointment details into the computerized scheduling system.
Conducts reminder calls to all patients.
Welcomes and directs patients, sales representatives, and visitors.
Registers patients by ensuring that their records are current and accurate, making necessary updates in the computer system and on patient charts.
Coordinates patient referrals through insurance and other medical offices or specialists.
Prepares all billing in the computerized system for finance processing.
Collects payments from patients and reconciles daily cash reports.
Seeks opportunities to enhance and promote quality; demonstrates accuracy and thoroughness.
Ability to identify and resolve issues promptly; gathers and analyzes information skillfully, developing alternative solutions.
Exhibits exceptional interpersonal skills; active listening is essential while remaining open to diverse ideas and exploring new approaches.
Conducts oneself with professionalism and tact, treating others with respect and consideration.
Follows through on commitments.
Strong customer service orientation, responding promptly and appropriately to customer needs, and managing challenging or emotional situations.
Demonstrates the ability to perform and maintain Annual Competencies.
May require additional duties as assigned.

Qualifications:

Education:
High school diploma or GED required
One-year certificate from a college or technical school with a focus on front office support for medical environments preferred

Experience:
A minimum of 3 years of experience in a front desk or customer service-related field is required
Experience in a healthcare setting is preferred