Customer Service Liaison

1 month ago


MagstattleBas, Grand Est, United States Southern Glazer's Wine & Spirits Full time
About the Role

Southern Glazer's Wine & Spirits is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.

Key Responsibilities
  • Provide accurate and timely information to customers regarding products and services
  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Process and enter orders, as well as handle returned mail and research claims
  • Manage call volume from the customer service queue and maintain a high level of productivity
What We Offer

As a Customer Service Representative at Southern Glazer's Wine & Spirits, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are ever the same. You will be part of a team that is dedicated to providing exceptional service to our customers, and you will have the chance to grow and develop your skills in a supportive and collaborative environment.



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