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Shift Lead

2 months ago

Sioux City, Iowa, United States MRCO Full time

About the Role:

We are seeking a highly motivated and experienced Shift Lead to join our team at MRCO. As a Shift Lead, you will play a critical role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of employees to achieve our goals.

Key Responsibilities:

  • Customer Satisfaction: Ensure that all customers receive a positive experience, with prompt and courteous service, and that their needs are met in a timely and efficient manner.
  • Team Management: Supervise and lead a team of employees, providing guidance, training, and feedback to ensure that they are equipped to perform their duties effectively.
  • Operational Excellence: Maintain a clean and safe working environment, ensuring that all equipment and facilities are in good working order, and that all health and safety standards are met.
  • Financial Management: Assist with the management of cash, inventory, and labor, ensuring that all financial transactions are accurate and up-to-date.
  • Problem-Solving: Identify and resolve problems promptly, using your initiative and judgment to find solutions that benefit the team and the business.

Requirements:

  • Leadership Experience: Proven experience in a leadership role, with a track record of success in managing teams and achieving goals.
  • Customer Service: Excellent customer service skills, with the ability to provide a positive experience for all customers.
  • Communication: Strong communication skills, with the ability to effectively communicate with employees, customers, and management.
  • Problem-Solving: Ability to identify and resolve problems promptly, using your initiative and judgment.
  • Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays.

What We Offer:

  • Competitive Pay: A competitive hourly rate, with opportunities for advancement and career growth.
  • Benefits: A range of benefits, including paid vacation time, free meal during shift, and career path opportunities.
  • Training and Development: Ongoing training and development opportunities, to help you achieve your career goals.

Language: English (en-US)