Team Lead

4 days ago

Sioux City, Iowa, United States MÓGŪ Modern Chinese Kitchen Full time

{"h2": "Job Summary:
", "p": "At M\u00f3g\u00f3 Modern Chinese Kitchen, we are seeking a highly skilled and motivated Team Lead to join our team. As a Team Lead, you will play a critical role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and maintaining a positive and productive work environment.
", "ul": [{"li": "Assist management in supervising and coordinating the activities of the restaurant staff during a specific shift."}, {"li": "Work closely with management to monitor inventory, track supply usage, and place orders as needed to avoid shortages."}, {"li": "Assist management with scheduling shifts, based on employee availability, workload, and business needs."}, {"li": "Assist management with customer interactions to gather feedback, address complaints, and identify solutions to enhance the overall dining experience."}], "h2": "Key Responsibilities:
", "ul": [{"li": "Receiving inventory from suppliers."}, {"li": "Responsible for Temp Check and Cool Down Logs."}, {"li": "Responsible for auditing the Open Store and Close Store Checklist."}, {"li": "Master the Front of House (FOH) and Back of House (BOH) standard operating procedures (SOP)."}, {"li": "Administers proper delegation of prep and cleaning tasks to the team."}, {"li": "Assist management in monitoring restaurant cleanliness, ensuring proper SOP is being followed around the entire store, and adherence to health and safety standards."}, {"li": "Assist management with hitting key metrics such as food cost, labor cost, paper goods, etc."}, {"li": "Assist management with training new team members."}], "p": "Required Skills/Abilities:
", "ul": [{"li": "Knowledge of restaurant operations, including food preparation, service standards, and food safety regulations."}, {"li": "Strong leadership and coaching skills with the ability to motivate and inspire a diverse team."}, {"li": "Excellent communication, written, and interpersonal skills to interact with staff and customers effectively."}, {"li": "Exceptional problem-solving, decision-making abilities, and conflict resolution abilities, especially in high-pressure situations."}, {"li": "Ability to work flexible hours, including evenings, weekends, and holidays."}], "h2": "Physical Requirements:
", "ul": [{"li": "Prolonged periods of standing and walking."}, {"li": "Must be able to lift, balance, and carry trays of food weighing up to 25 pounds."}], "p": "M\u00f3g\u00f3 Modern Chinese Kitchen is a pioneer in using smart tech and air-baking techniques to change the future of Chinese cuisine. We are flavor-forward, ingredient-conscious, and freshness-obsessed."}

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