Account Growth Specialist
3 days ago
About Cerulean Consulting Inc.
We are a dynamic consulting firm that provides innovative solutions to our clients. Our team is passionate about delivering exceptional customer experiences and driving business growth.
Job Overview
The Client Success Associate will play a critical role in executing sales strategies and building client relationships. This is an exciting opportunity for individuals who are passionate about sales, marketing, and customer service.
Responsibilities
- Sales Strategy Execution: Execute sales strategies through in-person communication with consumers to build client revenue.
- Software System Knowledge: Learn software systems provided by clients to effectively communicate with incoming inquiries.
- Feedback and Improvement: Provide daily breakdowns of client interactions to management and offer feedback to improve the client experience.
- Product Knowledge: Be familiar with all products and services we promote and sell to answer any questions or inquiries from clients.
- Cross-Training: Cross-educate in each department to excel in our training program and potentially advance to management based on individual performance.
Benefits
- Comprehensive Training: Receive comprehensive one-on-one training by a groomed team of Senior Client Success Managers.
- Travel Allowance: Enjoy a travel allowance as part of your compensation package.
- Community Involvement: Have opportunities for community and charity involvement.
- Hands-on Learning: Participate in hands-on learning experiences to develop your skills.
- Flexible Scheduling: Enjoy flexible scheduling to balance work and personal life.
- Advancement Opportunities: Take advantage of numerous advancement opportunities within the company.
Qualifications
- Friendly Personality: Possess a friendly, outgoing personality to establish positive relationships with clients, coworkers, team leaders, and managers.
- Adaptability: Demonstrate the ability to adapt to a variety of people and situations.
- Winning Attitude: Showcase a winning attitude and dedication to ensuring customer satisfaction.
- Positive Attitude: Display a positive attitude and ability to work well within a team environment.
- Education: Preferably hold a college degree.
- Background: Have a background in retail or restaurant management.
- Leadership Skills: Demonstrate leadership skills and potential to advance to management.
Compensation
$45,000 - $65,000 per year, depending on experience.
Location: Our office is located in a convenient location, making it easy to commute.
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