Fitness Center Front Desk Associate
3 weeks ago
Job Summary:
We are seeking a highly skilled and customer-focused Fitness Center Front Desk Clerk to join our team at Ladgov Corporation. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing membership check-ins, and handling inquiries related to membership, facility services, and class schedules.
Key Responsibilities:
- Manage the check-in process for members, ensuring that all patrons are authorized users with appropriate identification.
- Handle phone calls, respond to emails, and address in-person queries regarding membership, facility services, and class schedules.
- Process new memberships, renewals, and cancellations, maintaining up-to-date records of member information.
- Provide a friendly and professional first point of contact for patrons, welcoming them to the fitness center and ensuring a positive experience.
Requirements:
- High school diploma or equivalent.
- Prior experience in a customer service role, preferably in a fitness or recreational facility.
- Excellent verbal and written communication skills to effectively interact with patrons.
- Familiarity with office software for scheduling, data entry, and membership management.
Why Join Us:
At Ladgov Corporation, we value our team members and offer a supportive and dynamic work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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