Service Operations Manager
3 weeks ago
As a Service Manager at Just Right Heating and Air, you will be a key player in our team dedicated to delivering exceptional service to our valued customers.
Lead and manage our team of talented service technicians to maximize capacity, efficiency, and profitability.
Exceed customer expectations by ensuring the highest quality customer service is completed on time and within budget.
Play a key role in achieving the company's financial goals.
With a commitment to excellence and a customer-centric approach, we have established ourselves as a trusted name in the industry.
Our team values work-life balance, ensuring you have time with your families.
We offer a comprehensive benefits package, including 100% paid healthcare premiums, a 401k plan with company match, and 13 days of paid time off.
Enjoy a company vehicle and gas card, as well as opportunities for personal and professional growth.
Key responsibilities include optimizing service operations, training and developing service technicians, collaborating with the Office Manager, and efficiently handling warranty and call back invoices.
Use your analytical skills to drive sales of maintenance contracts and maintain an up-to-date and organized price book.
Develop and execute comprehensive training programs for our technicians, empowering them with the skills they need to shine.
Implement effective processes and procedures to streamline our operations and ensure efficiency.
Foster an unstoppable team through your inspiring leadership, creating a work environment where everyone can thrive.
Requirements include extraordinary organizational skills, proficiency in basic computer skills and Microsoft Excel/Word, familiarity with data analysis and reporting, and strong interpersonal skills.
Apply now and become part of our team at Just Right Heating and Air, where you can embark on a thrilling journey of exceptional service and professional growth.
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