Operations Manager
4 days ago
The Operations Manager plays a critical role in ensuring the safe and efficient operation of railroad services. This position reports directly to the Regional Operations Manager and is responsible for managing all facets of railroad operations, including safety, service performance, operating practices, and financial performance.
Key Responsibilities:- Manage safety and environmental law compliance, adhering to all company policies and procedures.
- Lead the execution of railroad operations to meet or exceed budget and other financial goals.
- Direct planning and budget development of the railroad to support strategic business goals.
- Develop new business opportunities, ensure excellent customer service, expand business, and maintain existing relationships.
- Select, train, manage, and coach employees.
- Implement company policies and procedures and promote company core values.
- Develop and maintain high performance standards and positive employee relations within the railroad.
- Build and maintain a positive relationship with customers and interchange partners.
- Evaluate railroad asset requirements and capital improvement projects to improve performance and asset utilization.
- Accountable for the development and periodic review of operating procedures for all railroad functions.
- Qualified candidates should have at least a high school diploma; Bachelor's degree strongly preferred.
- Minimum of 5 to 8 years work experience in the railroad industry with supervisory duties.
- Knowledge and understanding of FRA regulations required.
- Current/prior railroad budget management experience required.
- Current/prior railroad Conductor required and Railroad Engineer Certification preferred.
- Strong management and customer relations skills required.
- Work safely to prevent on-the-job accidents and injuries.
- Wear protective equipment, including hearing protection, safety steel-toe boots, or safety glasses.
- Work hours may include a nonstandard workweek, including on-call 7 days a week, 24 hours per day, with extended periods of time away from home and short rest between assignments.
- Complete annual training and pass safety operating rules examination.
- Federal regulations require random testing for drugs and/or alcohol.
- Must pass all required assessments.
- Must pass a background screening.
- May require a post-offer medical examination, including drug and physical capabilities test.
- Valid Driver's License.
- Verbal comprehension: Understand oral and written communications, both general and technical.
- Communication skills: Provide clear instructions/directions.
- Reasoning skills: Problem-solving and troubleshooting skills.
- Time Management: Values time and manages time effectively.
Frequently required to sit, stand, walk, handle objects, reach with hands and arms, write, talk, type, and hear. Associate is occasionally required to sit, stoop, bend, and/or kneel and lift and/or move up to 80 lbs. Must be able to work outside in all weather conditions.
Anticipated Percent of Travel:0%-10%
Safety:Safety is the cornerstone value in our Company. Our employees are expected to live our values on the job in how we work, how we act, and how we create value. Safety is a personal responsibility. We are professionals, and our activities must reflect that professionalism. Each team member must demonstrate safety advocacy every day - regardless of their role in the Company. Compliance with safety and operating rules is required and essential to our own safety and that of others. The Patriot Way. At Patriot, we value our relationships - with our customers, employees, shareholders, communities, and other stakeholders. We know that safety, integrity, reliability, ethical behavior, and exceptional customer service are critical to building and maintaining strong, mutually beneficial relationships. Everyone at Patriot - from the mailroom to the boardroom - embraces those values. More importantly, as a team, we make it our business to demonstrate them in everything we do. It's The Patriot Way.
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