Service Desk Agent

1 week ago


GondrecourtleChâteau, Grand Est, United States Americold Full time

Americold is seeking a skilled Service Desk Agent to join our team. As a Service Desk Agent, you will be responsible for providing technical support and assistance to our internal teams and external clients.

About the Role

This is a full-time position that requires strong technical skills and attention to detail. You will be working closely with our IT team to troubleshoot and resolve technical issues.

Key Responsibilities
  • Respond to all technical inquiries and resolve issues in a timely and professional manner.
  • Provide technical support and assistance to internal teams and external clients.
  • Assist with troubleshooting and resolving technical issues.
  • Maintain accurate records and reports.

The ideal candidate will have excellent technical skills, attention to detail, and the ability to work in a fast-paced environment. We offer a competitive salary of $55,000 - $70,000 per year, depending on experience.


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