Enterprise Mobility Agent
4 days ago
About Enterprise Mobility
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands. We are a leading mobility company with a shared vision to be the world's best and most trusted provider.
Job Summary
We are seeking a Customer Service Agent to provide exceptional service to our customers during all aspects of the rental car process. The ideal candidate will have excellent communication skills, a keen understanding of customer needs, and the ability to work in a fast-paced environment.
Responsibilities
- Greet and assist customers, providing personalized service based on their needs and requests.
- Verify rental agreements and reservations, ensuring a smooth and efficient experience for each customer.
- Handle issues and resolve problems in a fair and equitable manner, promoting customer loyalty and satisfaction.
- Maintain a clean and organized workspace, adhering to company standards and policies.
Requirements
- High school diploma or equivalent required.
- Minimum 1 year of customer service or sales experience in retail, guest services, or administrative support.
- Valid driver's license with no more than 3 moving violations and/or at-fault accidents on driving record within the past 3 years.
- Able to work full-time schedules, including weekends, with a seasonal duration of up to 120 days.
Compensation and Benefits
The hourly rate for this position is $18.00 per hour. Our team members enjoy a range of benefits, including opportunities for career growth and development, competitive pay, and a positive work environment.
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Gondrecourt-le-Château, Grand Est, United States Enterprise Holdings Full timeWe are hiring now for immediate openings as a Customer Service Agent for our National/Alamo brand at Enterprise Mobility. If you are passionate about delivering exceptional customer experiences and have a strong desire to work in a dynamic and fast-paced environment, we encourage you to apply.In this role, you will be responsible for providing superior,...
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