Customer Service Agent

6 days ago


GondrecourtleChâteau, Grand Est, United States Big I Minnesota Full time

**Job Overview:**

We are seeking a full or part-time Customer Service Representative for our agency in Rochester, MN. The ideal candidate will have exceptional people skills and the ability to work independently on data entry projects where attention to detail is critical.

Key Responsibilities:

  • Answer general insurance questions from customers
  • Gather information from customers and enter it into multiple company websites to provide competitive quotes
  • Process policy changes and requests for insurance certificates
  • Data-entry into the Agency Management System
  • Ability to compare insurance policies for coverages, and offer additional coverages to customers

Required Skills and Qualifications:

  • Ability to work independently and remain productive without direct supervision
  • Maintain a high-level of attention to detail
  • Knowledge of insurance preferred, but not required
  • Strong organizational skills
  • Exceptional oral and written communication skills
  • Working knowledge of computer software including Outlook and Microsoft Word preferred
  • Ability to learn many different insurance company interfaces and work efficiently within them
  • Ability to use general office equipment
  • Ability to learn and perform new duties and responsibilities

Compensation: $15.00 - $22.00 per hour. This role offers flexibility, job stability, competitive compensation, and more.



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