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Nursing Station Clerk I

2 months ago

Brooklyn, New York, United States SUNY Downstate Medical Center Full time
Job Summary

SUNY Downstate Medical Center is seeking a part-time Nursing Station Clerk I, Med/Surgery (Evenings) to join our team. As a key member of our nursing department, you will be responsible for performing a wide range of administrative tasks in a fast-paced clinical setting.

Key Responsibilities
  • Patient Registration:
    • Greet patients and check them into the computer system.
    • Verify patient demographic and financial information to ensure accurate billing.
    • Generate paperwork and review pertinent information with patients.
    • Notify nursing personnel or providers of patient arrival.
    • Orient patients and families to the unit and provide general information about the room, unit, and hospital.
  • Appointment Scheduling:
    • Obtain patient information for demographics, referrals, insurance, and authorization.
    • Schedule appointments per specialty practices and obtain previous medical records as needed.
  • Answering Phones and Taking Messages:
    • Communicate patient problems and needs to the appropriate representative.
  • Patient Checkout/Discharge:
    • Make referral and/or return appointments in the computer system.
    • Obtain insurance authorization for visits and tests on behalf of patients.
    • Enter lab and radiology procedure requests into the computer system.
    • Provide patient escort as needed.
    • Assist in collecting insurance co-pays.
  • Encounter Ticket Management:
    • Ensure that encounter tickets are completed accurately and charges are submitted in a timely manner.
    • Track missing charges when necessary.
  • General Clerical Support:
    • Pick up and deliver supplies to the corresponding unit.
    • Check par levels of supplies, order and receive clerical supplies and equipment, and stock supplies into the computerized stocking system and supply closets.
    • Perform data entry to include meeting notes, assignment sheets, forms, and brief reports.
    • Accurately collect and record statistical data on patient activity.
    • Prepare routine reports or assist in the preparation of reports by gathering data, tabulating results, and preparing simple charts.
    • Check and record refrigerator temperatures in daily logs.
    • Sort and distribute mail, keep appropriate records, and redirect mail as necessary.
    • Serve as a member of various committees.
    • Orient new staff to the locations of supplies and procedure books.
Requirements
  • 1 year of full-time clerical, secretarial, or patient care experience in a healthcare setting.
  • Promotion: 1 year of permanent service in a title allocated to Grade 5 or higher and satisfactory completion of a six-month traineeship.
Preferred Qualifications
  • Variable days, 3:30 pm to 12:00 am (part-time evenings).
  • SG-7 salary grade/rank.
  • As per civil service guidelines.