Retail Sales Operations Manager

7 days ago


Atlantic City, New Jersey, United States Daily Thread Full time

**Daily Thread** is seeking a highly motivated and results-driven Retail Sales Operations Manager to join our team.

Job Overview

The Retail Sales Operations Manager plays a crucial role in driving sales growth, fostering customer satisfaction, and leading a high-performing team within our retail stores. As a key member of our management team, you will contribute to the development of store strategies, aligning with our corporate values and mission.

This leadership position oversees operational tasks such as opening/closing procedures, inventory management, visual merchandising, and employee development. The ideal candidate will possess strong sales techniques, effective communication skills, and a proven ability to lead by example.

About the Role
  • Develop and implement sales strategies to optimize revenue, ensuring an exceptional customer experience and upholding key performance indicators.
  • Lead by example, showcasing excellent sales techniques and providing coaching to team members to enhance their sales skills.
  • Capture and manage client information comprehensively, including contact details and purchase history.
  • Showcase a thorough understanding of store merchandise, pricing models, and familiarity with the sales floor and stockroom layout.
  • Ensure the store maintains high standards of housekeeping and visual merchandising, adhering to company policies and procedures.
Requirements
  • Prior retail management experience, preferably with 1+ years in Assistant Manager responsibilities.
  • A results-oriented individual with a strong sales focus, capable of leading and coaching team members towards success.
  • Possess a positive, high-energy, friendly, and engaging personality; willingness to initiate customer interactions and guide them through the store.
  • Strong verbal and written communication skills, enabling effective interactions with customers and corporate partners.
  • Proficient with technology, including the ability to operate retail POS systems, Microsoft Word, Excel, email, etc.
  • Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor and comfortable using ladders or stairs.
What We Offer
  • Sick Day allowance for unforeseen health needs.
  • Attractive Discounts on products.
  • Employee Wellness programs to promote a healthy work-life balance.
  • Monthly Bonus incentives to recognize and reward outstanding performance.
  • Enjoy two weekends off each month for enhanced work-life balance.
  • Access to 401(K) retirement plans, Flexible Spending Accounts (FSA), and Pre-Tax commuter benefits.

The estimated salary for this position is approximately $55,000 - $65,000 per annum, depending on location and experience.



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