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Customer Service Coordinator

2 months ago

Bethesda, Maryland, United States Qonten Full time

Customer Service Coordinator

As a vital member of our team, you will be responsible for managing the front office operations and ensuring a welcoming environment for all visitors. Your role will include:

  • Answering and directing incoming calls with professionalism and courtesy.
  • Welcoming guests and providing them with necessary information and assistance.
  • Performing administrative tasks such as filing, photocopying, and data entry.
  • Conducting training sessions for staff on office procedures and best practices.

This position requires strong communication skills, the ability to multitask, and a commitment to teamwork. You will play a key role in maintaining a smooth operation at the front desk and supporting our overall business objectives.

Ideal candidates will have a high school diploma or equivalent and possess excellent organizational skills. A friendly demeanor and a proactive approach to problem-solving are essential for success in this role.

Join us at Qonten and contribute to a positive and efficient workplace.