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Funeral Services Coordinator

1 month ago

Odessa, Texas, United States Service Corporation International Full time
Funeral Services Assistant

We are seeking a compassionate and detail-oriented Funeral Services Assistant to join our team at Service Corporation International. As a Funeral Services Assistant, you will play a vital role in supporting our funeral operations and providing exceptional service to our clients and their families.

Key Responsibilities:

  • Prepare for services, including delivering and setting up floral arrangements, chairs, caskets, urns, photos, and other personal keepsakes or mementos of client families.
  • Ensure proper care and storage of these items.
  • Prepare documents related to services, cremations, maintenance, as directed by management.
  • Assist with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations.
  • Perform office duties, such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter, and scale.
  • Run errands, such as for floral delivery, picking up supplies, documents, etc.
  • Serve as an usher and may park cars or perform any transportation requirements.
  • Drive Funeral Home vehicles for services and picking up families.
  • Ensure refreshments are available (where allowed by law).
  • Assist with visitations, memorial, and funeral services, which may include visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.

Requirements:

  • High school diploma or equivalent.
  • Previous customer service and/or sales experience preferred.
  • Proficient with MS Office suite and databases preferred; ability and willingness to learn required.
  • Valid state driver's license with an acceptable driving record required.

Knowledge, Skills, and Abilities:

  • High level of compassion and integrity.
  • Clear and concise verbal and written communication skills.
  • Professional behaviors and team player.