Service Coordinator

4 weeks ago


Odessa, Texas, United States Resource Transport Full time

At Resource Transport LLC, we are committed to becoming an extension of our customers business as a reliable teammate providing safe, seamless, integrated operations.

We are seeking a highly skilled Service Writer to join our team. As a Service Writer, you will be the liaison between our shop personnel and the Fleet Supervisor, ensuring a seamless and positive experience for all.

The ideal candidate should have strong communication skills, a solid understanding of maintenance procedures, and the ability to ensure timely and efficient servicing of vehicles or equipment.

Key Responsibilities:

  • Creates, distributes, and updates work orders.
  • Verifies work orders for accuracy and communicates with customers.
  • Works closely with shop floor production to meet customer expectations.
  • Distributes parts to mechanics and assigns parts to work orders.
  • Performs equipment swaps in conjunction with dispatch.

Requirements:

  • High school diploma or equivalent.
  • Advanced mechanical aptitude and working knowledge of tools.
  • Superior customer service, teamwork, and verbal/written communication skills.
  • Knowledge of Fleetio, Samsara, and Excel preferred.
  • Strong problem-solving skills and attention to detail.

Benefits:

  • Competitive salary and benefits.
  • 401(k) retirement savings plan with company contributions.
  • Paid time off and paid company holidays.
  • Opportunities for advancement and professional development.


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