Service Coordinator
4 weeks ago
At Resource Transport LLC, we are committed to becoming an extension of our customers business as a reliable teammate providing safe, seamless, integrated operations.
We are seeking a highly skilled Service Writer to join our team. As a Service Writer, you will be the liaison between our shop personnel and the Fleet Supervisor, ensuring a seamless and positive experience for all.
The ideal candidate should have strong communication skills, a solid understanding of maintenance procedures, and the ability to ensure timely and efficient servicing of vehicles or equipment.
Key Responsibilities:
- Creates, distributes, and updates work orders.
- Verifies work orders for accuracy and communicates with customers.
- Works closely with shop floor production to meet customer expectations.
- Distributes parts to mechanics and assigns parts to work orders.
- Performs equipment swaps in conjunction with dispatch.
Requirements:
- High school diploma or equivalent.
- Advanced mechanical aptitude and working knowledge of tools.
- Superior customer service, teamwork, and verbal/written communication skills.
- Knowledge of Fleetio, Samsara, and Excel preferred.
- Strong problem-solving skills and attention to detail.
Benefits:
- Competitive salary and benefits.
- 401(k) retirement savings plan with company contributions.
- Paid time off and paid company holidays.
- Opportunities for advancement and professional development.
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