Executive Director of Operational Excellence

3 weeks ago


Port Chester, New York, United States CulinArt Sector Full time
Job Summary

We are seeking a highly experienced and skilled professional to join our team as the VP of Operational Experience. As a key member of our leadership team, you will be responsible for ensuring the efficient and effective management of our diverse portfolio of business operations.

Key Responsibilities:
  • Develop and implement strategies to drive business growth and improve operational efficiency
  • Lead a team of operations professionals to achieve high performance and client satisfaction
  • Collaborate with cross-functional teams to identify and address operational challenges
  • Conduct regular site visits to ensure compliance with company standards and policies
  • Develop and manage budgets and forecasts to ensure financial performance
  • Participate in the sales process to identify new business opportunities
  • Ensure that all direct reports are performing their responsibilities effectively
  • Develop and implement training programs to enhance the skills and knowledge of operations team members
Requirements:
  • Bachelor's degree in a related field or equivalent experience
  • 12-15 years of experience in upscale and complex food service operations, including 10 years at the management level
  • Experience in personnel management, including hiring, supervision, evaluation, and succession planning
  • Ability to multi-task and stay on task in a fast-paced environment
  • Excellent knowledge of Microsoft Office and ability to analyze and interpret financial reports
  • Ability to travel up to 60% as required for the role


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