Experienced Auto Claims Specialist

2 weeks ago

Charlotte, North Carolina, United States THE TRAVELERS INDEMNITY COMPANY Full time
Job Summary

We are seeking a skilled Total Loss Claims Resolution Expert to join our team at THE TRAVELERS INDEMNITY COMPANY. As a key member of our claims team, you will be responsible for handling Personal and Business insurance Auto and Specialty/Heavy Equipment Total Loss claims through resolution/settlement and payment process.

Key Responsibilities
  • Deliver consistent service quality throughout the claim life cycle, including prompt contact, explaining the process, setting expectations, on-going communication, follow-through, and meeting commitments to achieve optimal outcome on every file.
  • Review controlling claim handlers' coverage determination, summarize the review, and seek clarification as needed.
  • Contact all appropriate parties to gather supporting documents necessary to negotiate and settle the claim within authority level.
  • Properly manage Total Loss settlement process and rental expenses by working closely with appraisers, rental facilities, body shops, and salvage vendors.
  • Establish timely and maintain appropriate claim and expense reserves.
  • Determine settlement amounts based upon appraisal estimate, negotiate, and convey claim settlements within authority limits to insureds and claimants.
Requirements
  • Bachelor's degree preferred.
  • 2 years auto claim handling experience preferred.
  • Prior experience handling Total Loss claims a plus.
  • Demonstrated ownership attitude and customer-centric response to all assigned tasks.
  • Ability to work in a high-volume, fast-paced environment managing multiple priorities.
  • Attention to detail ensuring accuracy.
  • Ability to effectively handle conflict.
  • Keyboard skills and Windows proficiency, including Excel and Word - Intermediate.
  • Verbal and written communication skills - Intermediate.
  • Analytical Thinking- Intermediate.
  • Judgment/Decision Making- Intermediate.
  • Negotiation- Intermediate.
  • Insurance Contract Knowledge-Basic.
  • Value Determination- Basic.
  • Settlement Techniques-Basic.
What We Offer
  • Health Insurance: Employees and their eligible family members are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts, and resources that empower you to achieve your wellness goals and caregiving needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved.
Equal Opportunity Employer

THE TRAVELERS INDEMNITY COMPANY is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve.

  • Experienced Auto Claims Specialist

    2 weeks ago

    Charlotte, North Carolina, United States The Travelers Indemnity Company Full time

    Job Title: Experienced Auto Claims SpecialistWe are seeking an experienced auto claims specialist to join our team at The Travelers Indemnity Company. As an auto claims specialist, you will be responsible for handling low to moderate Personal and Business Insurance Auto Damage claims from the first notice of loss through resolution/settlement and payment...

  • Experienced Auto Damage Claims Specialist

    2 weeks ago

    Charlotte, North Carolina, United States THE TRAVELERS INDEMNITY COMPANY Full time

    Job Title: Experienced Auto Damage Claims SpecialistWe are seeking an experienced Auto Damage Claims Specialist to join our team at THE TRAVELERS INDEMNITY COMPANY. As a key member of our claims team, you will be responsible for handling low to moderate Personal and Business Insurance Auto Damage claims from the first notice of loss through...

  • Experienced Auto Damage Claims Specialist

    7 days ago

    Charlotte, North Carolina, United States THE TRAVELERS INDEMNITY COMPANY Full time

    Job SummaryWe are seeking an experienced Auto Damage Claims Specialist to join our team at THE TRAVELERS INDEMNITY COMPANY. As an Auto Damage Claims Specialist, you will be responsible for handling low to moderate Personal and Business Insurance Auto Damage claims from the first notice of loss through resolution/settlement and payment process.Key...

  • Experienced Auto Claims Specialist

    3 weeks ago

    Charlotte, North Carolina, United States Travelers Insurance Full time

    {"title": "Total Loss Claims Resolution Specialist", "description": "Job SummaryWe are seeking a highly skilled Total Loss Claims Resolution Specialist to join our team at Travelers Insurance. As a key member of our claims team, you will be responsible for handling Personal and Business insurance Auto and Specialty/Heavy Equipment Total Loss claims through...

  • Experienced Catastrophe Claims Specialist

    4 weeks ago

    Charlotte, North Carolina, United States Auto-Owners Insurance Full time

    Job SummaryAuto-Owners Insurance is seeking a skilled Catastrophe Claims Specialist to join their team. The ideal candidate will have a strong background in claims handling and experience in field claims, particularly property and casualty claims.Key ResponsibilitiesInvestigate and analyze claims to determine coverage and liability.Make decisions on claims...

  • Experienced Catastrophe Claims Professional

    3 weeks ago

    Charlotte, North Carolina, United States Auto-Owners Insurance Full time

    Job SummaryAuto-Owners Insurance is seeking an experienced and motivated claims professional to join our team as a Catastrophe Claims Specialist. This role requires frequent travel to locations affected by catastrophes, where you will investigate and resolve claims in a timely and accurate manner.Key ResponsibilitiesInvestigate and assemble facts to...

  • Experienced Auto Damage Claims Specialist

    2 weeks ago

    Charlotte, North Carolina, United States THE TRAVELERS INDEMNITY COMPANY Full time

    Auto Damage Claims Handler Job DescriptionWe are seeking a skilled Auto Damage Claims Handler to join our team at THE TRAVELERS INDEMNITY COMPANY. As a key member of our claims team, you will be responsible for handling low to moderate Personal and Business Insurance Auto Damage claims from the first notice of loss through resolution/settlement and payment...

  • Experienced Auto Claims Adjuster

    5 days ago

    Charlotte, North Carolina, United States THE TRAVELERS INDEMNITY COMPANY Full time

    Job Title: Experienced Total Loss Claim RepresentativeWe are seeking an experienced Total Loss Claim Representative to join our team at The Travelers Indemnity Company. As a Total Loss Claim Representative, you will be responsible for handling Personal and Business insurance Auto and Specialty/Heavy Equipment Total Loss claims through resolution/settlement...

  • Experienced Catastrophe Claims Adjuster

    2 weeks ago

    Charlotte, North Carolina, United States Auto-Owners Insurance Full time

    About the RoleWe are seeking an experienced and skilled Catastrophe Claims Representative to join our team at Auto-Owners Insurance. As a Catastrophe Claims Representative, you will be responsible for investigating and resolving complex claims related to catastrophes such as natural disasters.Key ResponsibilitiesInvestigate and assemble facts to determine...

  • Senior Auto and General Liability Claims Specialist

    1 week ago

    Charlotte, North Carolina, United States CorVel Enterprise Comp, Inc. Full time

    Job Title: Senior Auto and General Liability Claims SpecialistCorVel Enterprise Comp, Inc. is seeking a highly skilled Senior Auto and General Liability Claims Specialist to join our team. As a key member of our claims team, you will be responsible for managing complex and non-complex Auto and General Liability claims, ensuring timely and effective...

  • Experienced Auto Bodily Injury Claims Specialist

    3 weeks ago

    Charlotte, North Carolina, United States Travelers Full time

    Job SummaryWe are seeking a skilled Auto Bodily Injury Claims Representative to join our team at Travelers. As a key member of our claims handling team, you will be responsible for handling Personal and Business Insurance Auto Bodily Injury claims from the first notice of loss through resolution/settlement and payment process.Key ResponsibilitiesDeliver...

  • Experienced Auto Bodily Injury Claims Specialist

    2 weeks ago

    Charlotte, North Carolina, United States Travelers Full time

    Job SummaryWe are seeking a highly skilled Auto Bodily Injury Claims Representative to join our team at Travelers. As a key member of our claims team, you will be responsible for handling Personal and Business Insurance Auto Bodily Injury claims from the first notice of loss through resolution/settlement and payment process.Key ResponsibilitiesDeliver...

  • Bodily Injury Claims Specialist

    4 weeks ago

    Charlotte, North Carolina, United States Auto-Owners Insurance Full time

    Job SummaryAuto-Owners Insurance is seeking a highly motivated and detail-oriented Bodily Injury Claims Specialist to join our Claims department. As a key member of our team, you will be responsible for handling complex claims, providing exceptional customer service, and working closely with our agents and insureds to resolve claims in a timely and fair...

  • Insurance Claims Adjuster

    4 weeks ago

    Charlotte, North Carolina, United States Auto-Owners Insurance Full time

    Job SummaryAuto-Owners Insurance is seeking a highly motivated and experienced Bodily Injury Claims Specialist to join our Claims department. As a key member of our team, you will be responsible for handling complex claims, providing exceptional customer service, and working closely with our agents and insureds to resolve claims in a timely and fair...

  • Auto Claim Representative Trainee

    2 weeks ago

    Charlotte, North Carolina, United States THE TRAVELERS INDEMNITY COMPANY Full time

    Auto Claim Representative TraineeWe are seeking a highly motivated and detail-oriented Auto Claim Representative Trainee to join our team at THE TRAVELERS INDEMNITY COMPANY. As a key member of our claims team, you will be responsible for investigating, evaluating, and resolving claims related to auto damage.Key Responsibilities:Participate in on-going...

  • Claims Adjuster

    7 days ago

    Charlotte, North Carolina, United States Auto-Owners Insurance Full time

    Auto-Owners Insurance Claims Representative Job DescriptionA career at Auto-Owners Insurance is challenging and rewarding. Our team of caring professionals creates financial security by helping individuals and businesses make a new start when a loss occurs.Job ResponsibilitiesAssemble facts, determine coverage, evaluate the amount of loss, analyze legal...

  • Insurance Claims Trainee

    2 weeks ago

    Charlotte, North Carolina, United States Auto-Owners Insurance Full time

    Auto-Owners Insurance is seeking a motivated and detail-oriented individual to fill the role of Auto Claims Representative. This position involves handling entry-level insurance claims under close supervision, including investigation, evaluation, and resolution. The successful candidate will have the opportunity to develop foundational knowledge of Company...

  • Bodily Injury Claims Adjuster

    3 weeks ago

    Charlotte, North Carolina, United States Auto-Owners Insurance Full time

    {"Job Title": "Bodily Injury Claims Representative", "Job Description": "At Auto-Owners Insurance, we're seeking a skilled Bodily Injury Claims Representative to join our Claims department. As a key member of our team, you'll play a critical role in helping individuals and businesses navigate the claims process.Key Responsibilities:Conduct thorough...

  • Bodily Injury Claims Adjuster

    3 weeks ago

    Charlotte, North Carolina, United States Auto-Owners Insurance Full time

    Claims Representative Job DescriptionA career at Auto-Owners Insurance is challenging and rewarding. Our team of caring professionals creates financial security by helping individuals and businesses make a new start when a loss occurs.Key ResponsibilitiesAssemble facts, determine coverage, evaluate the amount of loss, analyze legal liability, make payments...

  • Technical Claims Specialist

    7 hours ago

    Charlotte, North Carolina, United States Jobot Full time

    Technical Claims SpecialistJob Summary:We are seeking an experienced Technical Claims Specialist to join our team. As a Technical Claims Specialist, you will be responsible for managing, investigating, and resolving complex technical claims. You will work closely with various stakeholders, including claimants, insurers, and legal professionals to negotiate...