Senior Legal Operations Manager
1 week ago
The DC Housing Authority seeks an experienced Senior Legal Operations Manager to support the General Counsel in all Office of General Counsel (OGC) activities and serve in their stead as needed.
About the RoleThis is a challenging opportunity for a highly skilled professional to oversee the day-to-day administrative and operational management of the OGC, demonstrating commitment to constant improvement, monitoring workflow to assure maximum productivity and making sound decisions on resource allocations.
The successful candidate will develop and implement processes that ensure the OGC maintains a customer service-oriented approach and monitor staff's implementation of this approach in carrying out their duties, attempting to meet reasonable requests and make reasonable accommodations whenever possible.
Key Responsibilities- Support the General Counsel in all OGC activities and serve in their stead as needed;
- Assist in the development and oversight of OGC's strategic goals, operating procedures, and budget planning processes;
- Oversee the day-to-day administrative and operational management of the department, demonstrating commitment to constant improvement, monitoring workflow to assure maximum productivity and making sound decisions on resource allocations;
- Develop and implement processes that ensure the OGC maintains a customer service-oriented approach and monitor staff's implementation of this approach in carrying out their duties, attempting to meet reasonable requests and make reasonable accommodations whenever possible;
- Identify, implement, and evaluate best practices to maximize project and service delivery;
- Assist in staff selection, oversee matter assignments; monitor work and ensure high-quality performance;
- Review attorney work product;
- Review supervisory attorney work product;
- Assist with the establishment of department and staff performance objectives and provide ongoing feedback; assist with writing and conducting performance reviews that communicate both honest assessment and clear goals and objectives;
- Communicate management's position, agency information, and work changes to employees;
- Comply with agency policies and practices when acting on or reviewing personnel-related issues including, but not limited to: staff selection, salary offers, time off and overtime requests, employee complaints and concerns, and disciplinary action;
- Develop, implement, and monitor a training and career development program for OGC;
- Review and approve work plans; confer with subordinates to develop appropriately structured activities with clearly defined tasks, responsibilities, reporting requirements, and timeframes;
- Monitor and evaluate routine operations and special activities for efficiency, effectiveness, and compliance with policies and procedures; analyze existing work methods and management techniques employed to determine if they provide maximum efficiency and effectiveness;
- Develop, implement, and assure compliance with document management and recordkeeping procedures that supports the work flow needs of the agency and the department; develop, implement, and oversee procedures for utilization of practice management software and other technology to enhance productivity and quality of service;
- Oversee legal services in areas of specialty; analyze complex legal issues and provide opinions to staff regarding such issues;
- Assist General Counsel in coordinating the activities of outside counsel;
- Assure compliance with timekeeping, practice management, and recordkeeping procedures in compliance with federal mandates and agency policies;
- Prepare for executive management and Board review a wide range of reports documenting OGC productivity and compliance with HUD directives and agency policies and procedures;
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Expert knowledge and extensive experience in the following areas:
- Legal practice management;
- Federal, state, and local housing and real estate development laws and regulations;
- Key policies, procedures, functions, and staff in the Office of the General Counsel;
- Real Estate, Contract, Landlord and Tenant, Employment/Labor, Corporate Law;
- Creation of legal contracts, briefs, and all other legal documentation;
Juris Doctorate degree and at least seven (7) years related experience and/or training, or the equivalent combination of education and experience which meet the minimum qualifications requirement. Must be admitted to the bar and in good standing in the District of Columbia.
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