Customer Service Representative

15 hours ago


Vista, California, United States Innovative Pest Solutions Full time
Job Overview

At Innovative Pest Solutions, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.

Key Responsibilities:

  • Provide top-notch customer service via phone, email, and in-person interactions
  • Assist clients with scheduling appointments, answering questions, and addressing concerns
  • Collaborate with technicians to ensure seamless service delivery
  • Maintain accurate customer records and provide detailed proposals
  • Participate in monthly meetings to discuss customer feedback and service improvements

Requirements:

  • 2+ years of customer service experience in an office setting
  • Excellent communication and problem-solving skills
  • Proficiency in computers and typing at least 30 words per minute
  • Reliable transportation and availability for occasional Saturday meetings

About Us:

Innovative Pest Solutions is a leading provider of integrated pest management services, specializing in bird, bed bug, heat, rodent, termite, and weed solutions. We pride ourselves on our commitment to top-tier pest management and our friendly, supportive work environment.



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