Current jobs related to Customer Service Representative - Chula Vista, California - Community Health Group

  • Customer Service Representative

    3 weeks ago

    Chula Vista, California, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeJoin Domino's Pizza as a Customer Service Representative and be part of a dynamic team that delivers exceptional customer experiences. As a key member of our team, you will be responsible for providing top-notch customer service, handling customer inquiries, and resolving issues in a timely and professional...

  • Customer Service Representative

    2 weeks ago

    Chula Vista, California, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are accurate and...

  • Customer Service Representative

    2 weeks ago

    Chula Vista, California, United States AMPM Full time

    Job Title: Customer Service RepresentativeWe are seeking a Customer Service Representative to join our team at AM/PM. As a Customer Service Representative, you will be responsible for providing excellent customer service to our customers, handling cash transactions, and maintaining a clean and organized store environment.Key Responsibilities:Provide...

  • Customer Service Representative

    2 weeks ago

    Chula Vista, California, United States Public Storage Full time

    Job Title: Customer Service Representative **About Us** Public Storage is the self-storage industry leader, dedicated to providing exceptional customer experiences. We're seeking a talented Customer Service Representative to join our team. **Job Summary** As a Customer Service Representative, you will be responsible for delivering outstanding customer...

  • Customer Service Representative

    1 week ago

    Chula Vista, California, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and creating a positive experience for our customers. Your key responsibilities will include:Greeting customers and providing them with a positive and engaging experienceTaking customer orders using...

  • Customer Service Representative

    4 weeks ago

    Chula Vista, California, United States AMPM Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at AM/PM. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store...

  • Customer Service Representative

    1 month ago

    Chula Vista, California, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need on their journeys.Responsibilities:Assist customers...

  • Customer Service Representative

    1 month ago

    Chula Vista, California, United States Jennifer Thibodeau - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will play a vital role in establishing and maintaining strong relationships with our customers, providing them with exceptional service and support.ResponsibilitiesDevelop and maintain strong...

  • Customer Service Representative

    4 weeks ago

    Chula Vista, California, United States AMPM Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at AM/PM. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...

  • Customer Service Representative

    3 weeks ago

    Chula Vista, California, United States U-Haul Full time

    Customer Service Representative Job DescriptionJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and contributing to the overall success of our...

  • Customer Service Representative

    1 week ago

    Chula Vista, California, United States Circle K Stores, Inc. Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Greet...

  • Customer Service Representative

    2 weeks ago

    Chula Vista, California, United States Chick-fil-A Mile of Cars DTO and Chula Vista West FSR Full time

    Customer Service RoleWe are seeking a skilled Customer Service Representative to join our team at Chick-fil-A Mile of Cars DTO and Chula Vista West FSR. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring a positive dining experience for every guest.Key Responsibilities:Customer...

  • Customer Service Representative

    1 month ago

    Chula Vista, California, United States Ferguson Full time

    About FergusonFerguson is a leading value-added distributor across residential, non-residential, new construction, and repair, maintenance, and improvement (RMI) end markets. With 34,000 suppliers and over one million customers, we deliver local expertise, value-added solutions, and the industry's most extensive portfolio of products.Job SummaryWe are...

  • Customer Service Representative

    2 weeks ago

    Chula Vista, California, United States Smart and Final Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Smart & Final. As a key member of our store operations team, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and supporting the sales floor team in achieving sales...

  • Customer Service Representative

    2 weeks ago

    Chula Vista, California, United States Chick-fil-A Mile of Cars DTO and Chula Vista West FSR Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Chick-fil-A Mile of Cars DTO and Chula Vista West FSR. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring a positive dining experience for our...

  • Healthcare Customer Service Representative

    2 weeks ago

    Chula Vista, California, United States Community Health Group Full time

    Job SummaryCommunity Health Group is seeking a highly skilled Healthcare Customer Service Representative to join our team. As a key member of our Member Services department, you will be responsible for providing exceptional customer service to our members, resolving their concerns, and ensuring their needs are met.Key Responsibilities:Respond to member...

  • Customer Service Representative

    2 weeks ago

    Chula Vista, California, United States Chick-fil-A Mile of Cars DTO and Chula Vista West FSR Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Chick-fil-A Mile of Cars DTO and Chula Vista West FSR. As a key member of our front-of-house and back-of-house operations, you will play a crucial role in delivering exceptional customer service and maintaining the high standards of...

  • Customer Service Representative

    2 weeks ago

    Chula Vista, California, United States CRA MSO LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at CRA MSO LLC. As a key member of our call center team, you will be responsible for providing exceptional patient experience through prompt, accurate, and courteous responses to patient inquiries.Key Responsibilities:Answer and direct calls,...

  • Customer Service Representative

    2 weeks ago

    Chula Vista, California, United States Innovative Pest Solutions Full time

    About the RoleWe are seeking a highly organized and customer-focused Scheduler - Customer Service Representative to join our team at Innovative Pest Solutions. As a key member of our team, you will be responsible for scheduling appointments, handling customer inquiries, and providing exceptional customer service.Key ResponsibilitiesSchedule appointments and...

  • Customer Service Representative

    3 weeks ago

    Chula Vista, California, United States Symmetry Financial Group - Gary Uyemura Full time

    Unlock Your Earning PotentialAre you ready to take your career to the next level and build a business that generates system-driven income? At Symmetry Financial Group - Gary Uyemura, we're looking for ambitious individuals to join our team as Customer Service Representatives. As a key member of our team, you'll have the opportunity to work with clients who...

Customer Service Representative

2 months ago

Chula Vista, California, United States Community Health Group Full time
Job Summary

We are seeking a highly skilled and compassionate Customer Service Representative to join our team at Community Health Group. As a key member of our Member Services department, you will play a vital role in delivering exceptional customer service to our members, ensuring their needs are met and exceeded.

Responsibilities
  • Resolve member concerns through strategic actions, ensuring swift and seamless access to urgent care, interpreter services, and transportation arrangements.
  • Facilitate smooth transitions for members, including changes in primary care providers and site discharges.
  • Document all interactions meticulously, providing issue statements, steps taken for resolution, and resolution outcomes.
  • Collaborate with cross-functional departments to ensure comprehensive member care and provider/vendor support.
  • Engage with community-based programs to address members' non-medical and social needs.
  • Represent the company in a highly professional manner at various events and forums.
  • Adhere to on-call schedules, established procedures, and seek opportunities for service enhancement.
  • Contribute to achieving departmental objectives, including exceptional customer service, complaint resolution, and member retention.
  • Exhibit unwavering dedication to delivering superior, culturally sensitive service to team members, providers, and external partners.
  • Initiate and ensure continuity of care for members eligible for such services.
  • Uphold telephone service standards by actively participating in incoming Member Services telephone lines.
  • Embrace various duties and participate in special projects as required.
Requirements
  • Bachelor's Degree
  • Two years of experience in Member Services (preferably in the healthcare industry)
  • Strong customer service background
  • Familiarity with case documentation practices
  • Experience with and sensitivity to cultural background and linguistic needs of membership
  • Familiarity with Medi-Cal program eligibility requirements and community-based ethnic service and advocacy organizations
  • Bilingual English/Spanish, English/Vietnamese, or English/Arabic
  • Excellent communication and interpersonal skills
  • Ability to exercise mature and independent judgment
Physical Requirements

Prolonged periods of sitting. Extensive use of telephone. Will be required to work evenings and/or weekends.

Community Health Group is an equal opportunity employer committed to diversity and inclusion in the workplace.