Retail Operations Supervisor

2 weeks ago


Nogales, Arizona, United States Big 5 Sporting Goods Full time
Position Overview

The Retail Operations Supervisor plays a crucial role in ensuring the smooth functioning of the store. Key responsibilities include:

  • Store Management: Responsible for the opening and closing procedures of the retail location.
  • Customer Engagement: Delivering exceptional sales and service to customers, enhancing their shopping experience.
  • Team Leadership: Guiding and directing sales and cashier staff to achieve store objectives.
  • Training and Development: Onboarding and training new team members to uphold company standards.
  • Merchandising: Ensuring compliance with merchandising strategies and all company policies.
  • Customer Support: Addressing and resolving customer inquiries effectively.

This position is vital for maintaining high operational standards and delivering excellent customer service at Big 5 Sporting Goods.


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