Retail Loss Prevention Specialist

3 weeks ago

Nogales, Arizona, United States Marshalls Full time

Position Overview:

At Marshalls, we celebrate the thrill of discovery, offering a diverse range of products from high-end luggage to trendy footwear. Our selection is ever-evolving, but our commitment to delivering delightful surprises remains steadfast. Joining our team means being part of an environment where collaboration and adaptability are key. Each day presents a new chance to Discover Different.

Key Responsibilities:

  • Deliver exceptional customer service while fostering a positive shopping atmosphere.
  • Engage with customers to enhance their experience and provide assistance as needed.
  • Act as a visible deterrent to theft through proactive customer interaction and a professional demeanor.
  • Ensure accurate checkout processes for both customers and associates.
  • Report any shrink-related issues to management and the Loss Prevention team.
  • Collaborate effectively with store management and Loss Prevention to achieve shared objectives.
  • Participate in shrink-related initiatives alongside store management.
  • Support and promote the store's shrink reduction goals and strategies.
  • Foster a culture of integrity and confidentiality among associates.
  • Encourage the use of resources aimed at reducing shrinkage.
  • Advocate for safety and contribute to maintaining a secure environment.
  • Follow through on commitments and achieve goals with minimal supervision.
  • Comply with all labor laws, policies, and procedures.
  • Perform additional duties as assigned.

Ideal Candidate Profile:

  • Strong communication skills and sound judgment.
  • Ability to adapt to changing priorities and unexpected challenges.
  • Team player who collaborates effectively with colleagues and supervisors.
  • Willingness to work a flexible schedule to meet business needs.
  • 0-2 years of experience in retail or security roles.

Benefits:

We offer a range of benefits including associate discounts, employee assistance programs, and various insurance options. Eligible associates may also receive contributions to retirement plans, medical benefits, and paid time off. All benefits are subject to the terms of the applicable plans and may change over time.

Join us in redefining retail and helping customers discover their next favorite find. At Marshalls, every day is an opportunity to Discover Different.

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