Guest Services Representative

5 days ago


San Angelo, Texas, United States Air Education and Training Command Full time
Job Summary

This is a NAF position with the 17th Force Support Squadron, located at Angelo Inn on Goodfellow AFB, San Angelo, Texas. This position is considered Regular Part-Time (RPT). You are guaranteed 20 hours, but has the potential to work up to 40 hours/week. You may be required to work nights, weekends and holidays.

Responsibilities
  • Receives and confirms room reservations by letter, telephone, email, or personal contact.
  • Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed.
  • Calculates and posts charges to patron's account and balances totals with control records; also accepts payment, makes change, and presents departing guests with a checkout statement.
  • Maintains and sells sundry items while safeguarding cash.
  • Process Night Audit procedures and closes credit card machine nightly.
Requirements
  • Applicant must have experience in general clerical or cashier work of any kind on which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service.
  • Experience must have demonstrated the ability to resolve common arithmetic problems, and to make change when receiving payment from customers.
  • Must be able to read, speak, and write English.
  • Must meet the legal age requirement for sale of alcoholic beverages.
  • Must be able to satisfactorily complete a Tier-1 background investigation.
Additional Information
  • Individual must fully meet qualification/eligibility/background requirements for this position.
  • U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation.
  • Male applicants born after December 31, 1959 must be registered for Selective Service.
  • Direct deposit is required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • A probationary period may be required.


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