Guest Services Representative

2 months ago


San Antonio, Texas, United States Omni Hotels Full time

Position Overview:
As a Front Desk Agent, you will play a crucial role in ensuring that every guest receives a premium welcome and farewell experience. Your primary responsibility will be to serve as a key representative of our establishment throughout the duration of their stay.

Key Responsibilities:
1. Provide exceptional customer service to all guests upon arrival and departure.
2. Act as a knowledgeable ambassador, assisting guests with inquiries and offering information about hotel amenities and local attractions.
3. Maintain a professional and welcoming atmosphere at the front desk at all times.

Qualifications:
To excel in this role, candidates should possess strong communication skills, a friendly demeanor, and a commitment to delivering outstanding service.



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