Veterinary Front Desk Associate

2 weeks ago


Greenwood, Indiana, United States Franklin Animal Clinic Full time
Job Summary

We are seeking a compassionate and organized Veterinary Receptionist to join our team at the Franklin Animal Clinic at Greenwood Park. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing appointments, and maintaining a clean and welcoming environment for our clients and patients.

Key Responsibilities
  • Provide top-notch customer service to clients and patients, answering questions and addressing concerns in a friendly and professional manner.
  • Manage appointments, scheduling, and check-in/check-out processes to ensure efficient daily flow.
  • Maintain the visual appeal of the hospital reception area, ensuring it is clean, organized, and welcoming.
  • Process payments, answer calls, and direct clients to the appropriate party for resolution.
  • Offer emotional support to clients during times of need, maintaining a compassionate and discreet demeanor.
Requirements
  • 1+ year of experience in a veterinary setting, preferably as a receptionist.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Highly organized and able to multitask, with strong computer skills and attention to detail.
  • Self-starter with a desire to continue advancing knowledge and skillset.
What We Offer
  • Comprehensive benefits package, including health, dental, vision, liability, and 401(k) matching.
  • Employee Assistance Program and paid time off for all employees.
  • Continuing education allowance and tuition assistance program for licensed/registered/certified roles.
  • Access to a CVA/CVT/CVPM partnership through Penn Foster and career development opportunities.
  • Referral bonus program and additional benefits may be available.

Please visit https://allianceanimal.com/additionaljobdescriptiondetails/ for more information on our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job, and more.



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