Healthcare Representative

4 weeks ago


Walnut Creek, California, United States BASS MEDICAL GROUP Full time
Job Title: Healthcare Representative

We are seeking a motivated and results-driven Healthcare Representative to join our team at BASS MEDICAL GROUP. In this role, you will be responsible for providing exceptional customer service, managing large volumes of calls, and ensuring accurate billing information.

As a Healthcare Representative, you will work closely with patients, referral sources, and administrative departments to resolve inquiries and concerns. Your ability to communicate effectively with insurance companies and patients will be essential in this role.

The estimated salary for this position is $50,000 - $60,000 per year, depending on experience and qualifications. We offer a competitive benefits package, including medical, dental, vision, and 401(k) retirement plan.

Key Responsibilities:

  • Manage high-volume call center environment
  • Provide exceptional customer service to patients and customers
  • Evaluate documents for accurate billing information
  • Communicate with insurance companies and patients

Qualifications:

  • Bilingual (English and Spanish)
  • High School Diploma or GED, some college
  • Minimum 1 year of outbound/inbound calling experience in a call center or healthcare setting


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