IT Support Specialist

3 days ago


Chicago, Illinois, United States A3 Staffing Solutions Full time
Job Summary

We are seeking a highly skilled IT Support Specialist to join our team at A3 Staffing Solutions.

The successful candidate will be responsible for providing exceptional support to our clients, troubleshooting hardware and software issues, and installing and maintaining computer systems and peripherals.

Key Responsibilities:

  • Respond to client support requests in a timely and professional manner.
  • Travel to client locations or connect via remote link to resolve issues.
  • Troubleshoot hardware and software problems, and implement solutions.
  • Install and maintain computer systems, hardware, and software.
  • Provide basic training to clients on computer operation and management.
  • Complete job reports and order supplies as needed.

Requirements:

  • Proven experience in IT support and troubleshooting.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Strong technical skills, including knowledge of computer hardware and software.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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